Terms & Conditions
The agreement between you and us. Last updated 31 October 2026.
Agreeing to these terms
By creating an account, searching, or making a booking on Tourist Leader — on the website or in the app — you agree to these terms and to our Privacy Policy. If you do not agree, please do not use the service.
What Tourist Leader does
We are a booking platform. We help you find and reserve travel that is provided by someone else — airlines, hotels, bus operators, visa and forex providers, insurers and eSIM providers. The travel itself is supplied by them, under their own terms, and they are responsible for delivering it.
Your account
- You must be 18 or over to hold an account.
- The details you give us must be accurate — particularly passenger names, which must match the government ID that will be presented at check-in.
- You are responsible for keeping your login details secure and for activity on your account.
- We may suspend or close an account that is used fraudulently or in breach of these terms.
Bookings and prices
- Fares and availability come live from suppliers and can change until a booking is confirmed and paid for.
- A booking is confirmed only when you receive a confirmation with a PNR or voucher reference from us. A payment on its own is not a confirmation.
- Where a supplier declines or cancels a reservation after payment, we will refund you in full.
- Obvious pricing errors do not create a binding contract; if one occurs we will tell you and refund you in full.
- Names on tickets usually cannot be changed after issue. Correcting one, where the supplier allows it at all, is treated as a cancellation and rebooking.
Payments
Payments are processed by our payment gateway. Prices shown include applicable taxes and our service fee, and the full breakdown is shown before you pay. Where an agent markup applies to your booking, it appears on the invoice as a platform fee.
Changes, cancellations and refunds
Cancellation and change charges are set by the supplier, not by us, and vary by fare. The refundable amount is shown before you confirm any cancellation. See our Cancellation and Refund Policy pages for detail.
Your responsibilities as a traveller
- Passports, visas, permits and health requirements are yours to arrange and to check. We can advise, but we cannot be responsible for a denied boarding or entry.
- Arrive at the airport, hotel or boarding point within the time the operator requires.
- Check your ticket or voucher as soon as you receive it and tell us immediately if anything is wrong.
Our liability
We are responsible for operating this platform properly and for the service fee you pay us. We are not liable for the acts or omissions of suppliers — delays, cancellations, overbooking, downgrades, lost baggage or the standard of a hotel are matters for the supplier concerned, though we will help you take them up. Nothing here limits any liability that cannot lawfully be limited.
Using the platform fairly
- Do not scrape, mirror or automatically harvest fares or content.
- Do not make speculative, false or duplicate bookings.
- Do not attempt to interfere with the security or operation of the platform.
Governing law
These terms are governed by the laws of India, and the courts of India have jurisdiction over any dispute arising from them.
Contact us
Email help@touristleader.com or call +91-88844-19911.

